Billing terms

Plans and prices

• 1–25 active employees — $99 per month
• 26–75 active employees — $149 per month
• 76–150 active employees — $199 per month
• 151–300 active employees — $299 per month
• 301 or more active employees — contact us for a plan.

Prices are in US dollars and are billed monthly. Every plan includes unlimited company users and unlimited electronic signatures.

How your plan size is measured

Your plan covers a number of active employees. Deactivating an employee keeps all of their history and frees a place. If you are at your plan limit, adding, importing or reactivating an employee is refused until you deactivate someone or move to a larger plan.

The 14-day trial

A card is required to begin the 14-day trial. You are not charged during the 14 days. Unless you cancel before the trial ends, the plan you chose begins and the first monthly charge is taken at that point. Each company can start one trial.

Renewal

Subscriptions renew automatically each month on the same date until canceled.

Changing plan or canceling

To change plan, contact info@myemployercompass.com. The billing owner can update the card, view invoices, or cancel from the billing portal inside the product. Cancellation becomes effective at the end of the trial or the current paid billing period, and access continues through that date; the product shows that date.

Failed payments

If a payment fails, we retry and the billing owner can update the card in the billing portal. There is a seven-day grace period during which the product keeps working. If the payment is still not settled after that, saving new records may be restricted. Your existing records stay intact and readable, you can still deactivate employees, and notices already sent for signature can still be completed.

Refunds

Monthly charges are generally non-refundable, including unused time or partial billing periods. Employer Compass LLC may correct duplicate or erroneous charges, may issue refunds at its discretion, and provides refunds when required by law. Contact info@myemployercompass.com with any billing question.

Taxes

Applicable taxes may be added to your charges where required.